What are the differences between soft HR and hard HR?

Almost every company has a Human Resources (HR) department. People who work in it deal with many aspects of the work of employees of the company – from purely HR matters to development. In larger companies, it can be seen that HR specialists deal with soft and hard HR separately. In smaller companies, it is usually done by the same people, but it is not uncommon to notice this division.

Many of us associate the work of HR specialists with the recruitment of candidates for new positions and this is indeed one of the branches that soft HR deals with. The human resources department is a kind of connection between the employee and superiors. Thanks to it, specialists have tools that help in management.

The HR department makes sure that employees know their rights, everything works in accordance with the law, and also deals with assessment and motivation. He has many roles that we often do not realize on a daily basis. HR is divided into soft and hard HR.

Soft HR is a department dealing with everything related to the quality of employees’ work. Therefore, first of all, the people who deal with it make sure that the right person is for the position (therefore, they deal with recruitment, selection of candidates, etc.).

It is also worth mentioning that soft HR is also all tasks that affect the motivation of employees. It is the employees of this department who check what motivates employees, establish a system that will help in more effective work, observe, propose tools, want to improve work.

Soft HR also cares about the development of employees – it monitors the demand for training, helps in the preparation of employee assessment, pays attention to what employees should improve and what they are doing very well and pass this knowledge on to constantly improve the operation of the company.

It may happen that a conflict breaks out between co-workers. As you know, such a tense atmosphere is not conducive to good, effective work. Therefore, people from the HR department monitor such behavior and try to mitigate conflicts.

Soft HR takes care of proper talent management, helps superiors in developing an appropriate strategy.

It can therefore be concluded that thanks to the fact that employees of the HR department monitor the company’s activities in this way, employees develop, increase their skills, mitigate conflicts, are more motivated to act, which increases their involvement and identification with the workplace. People are potential, so it’s really worth taking care of them to feel important – both they and their needs.

Hard HR works in a slightly different way. People working in this department deal primarily with HR matters, related to payroll and administration.

Therefore, it is these employees who deal with signing contracts, checking that all documents and formal matters are fully compliant with the law, calculating salaries or all formalities related to holidays.

HR specialists often work on appropriate software and have extensive knowledge in the field of labor law.

It is worth adding here that in this case a large amount of own work is necessary. Hard HR requires knowledge of the law and software operation. As you know, both law and technology change frequently and quickly. Therefore, you need to be ready for the constant acquisition of new knowledge.

Thanks to an efficiently run HR department, all matters related to payroll, administration and human resources are carried out professionally and in accordance with the law. This department cares about employees because it is aware of the fact that people are the pillar of the company and help it on the way to success.

Source: https://poradnikprzedsiebiorcy.pl/-hr-miekki-a-hr-twardy-jakie-sa-miedzy-nimi-roznice

Region Gdański NSZZ „Solidarność”

Projekt otrzymał dofinansowanie z Norwegii poprzez Fundusze Norweskie 2014-2021, w ramach programu „Dialog społeczny – godna praca”.

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